Case Study: The Thin White Duke achieves seamless service with Tabology EPOS

The Thin White Duke barely trains staff with Tabology’s one-screen EPOS

The Thin White Duke, a high-end cocktail bar and creative hub in Soho, faced the challenge of finding a tech solution that could handle reservations, stock management, and fast service without disrupting its meticulously curated aesthetic and discreet vibe. Owners Giovanni and Sasha Almonte needed a unified platform from a vendor like Tabology that would remain out of sight to maximize efficiency during their crucial post-theatre cocktail hours.

Tabology provided its Bar EPOS system, which integrated table management, EPOS, and a kitchen display system into a single, discreet platform. The solution also included Tabology's iPhone-based Mini EPOS for tableside ordering in their lounge area. This eliminated service bottlenecks and allowed staff to focus on the guest experience. The owners reported that the system is incredibly easy to use, requiring minimal staff training, and praised Tabology's round-the-clock support for ensuring reliable operation during busy periods.

The Thin White Duke