Case Study: The Wheatsheaf streamlines pub operations and boosts customer loyalty with Tabology EPOS

The Wheatsheaf - Customer Case Study

The Wheatsheaf, a pub in Crowborough, needed a modern EPOS system to manage its daily food and drink operations, streamline its accounting, and adapt to challenges like changing COVID-19 regulations. They partnered with vendor Tabology to implement its pub EPOS system to address these needs.

Tabology’s EPOS provided a straightforward solution for managing a frequently changing menu and tracking product costs and profitability in real time. The system’s customer account feature was pivotal, generating crucial cash flow during lockdowns through voucher sales and simplifying contact tracing upon reopening. Furthermore, it enabled efficient table service and provided valuable customer insights. The pub continues to benefit from simplified stocktakes and an easy-to-use system that staff quickly adopted.

The Wheatsheaf

Peter Randall

Licensee