Case Study: Roxy Ball Room boosts floor sales and streamlines multi-site operations with Tabology Bar EPOS

Roxy Ball Room - Customer Case Study

Roxy Ball Room, a fast-growing chain of competitive social gaming bars, faced a challenge in finding a reliable Bar EPOS system to support its expansion. Their previous systems failed to deliver the necessary integration and service experience. Operations Director John Crowe was initially skeptical but chose to trial the system from vendor Tabology based on strong recommendations.

Tabology implemented its Bar EPOS, which was easy to use and integrated seamlessly with Roxy's existing booking system. The vendor was flexible in accommodating custom requests, which provided a key competitive advantage. The solution resulted in a significant revenue increase, improved floor sales, and enhanced customer satisfaction. Tabology also provided fantastic, nearly 24-hour support throughout the rollout.

Roxy Ball Room

John Crowe

Operations Director