Case Study: Wags N Tales streamlines coffee, restaurant and bar service with Tabology EPOS

Wags N Tales - Customer Case Study

Wags N Tales, a coffee shop, restaurant, and cocktail bar in Surrey, faced a challenge with its old, clunky, and outdated EPOS system that was incapable of handling its complex, multi-faceted operations. They needed a modern, all-in-one solution to efficiently manage orders across their coffee bar, kitchen, and licensed bar. The vendor, Tabology, was engaged to provide a new EPOS system.

Tabology implemented its iPad-based EPOS software, which provided comprehensive order routing to direct items to the correct station and detailed modification options for customizing orders. The solution was easy to set up and use. During the pandemic, Tabology's ordering app enabled crucial table service and tab functionality, helping the business keep costs low. The software also supported a pivot to takeaway and delivery. Wags N Tales praised Tabology for its responsive service and plans to further integrate the booking system.

Wags N Tales

Parvin Tank

Co-founder