Case Study: The Mayflower and The Old Oak simplify pub operations with Tabology EPOS

The Mayflower - Customer Case Study

The Mayflower and The Old Oak, two community pubs in High Wycombe, faced challenges with an outdated and user-unfriendly EPOS system. Owner Sam Patel sought a more accessible solution to manage his two venues and required a system with better support and remote access to real-time business data. He selected the Pub EPOS system from vendor Tabology for its simplicity and ease of use.

Tabology implemented its iPad-based Pub EPOS, which streamlined operations by allowing orders via portable units and provided an accessible back office for on-the-go management. The solution included an easy-to-update menu system and a table plan function for managing different service areas. The vendor's support via a Telegram channel was praised for its speed, with responses in minutes instead of the previous system's hold times of up to 45 minutes. Overall, Tabology provided a user-friendly system that was quickly adopted by staff and solved problems almost instantly.

The Mayflower

Sam Patel

Multi-Site Owner