Case Study: Thai time improves takeaway timing and restaurant service with Tabology EPOS

Thai time - Customer Case Study

Thai time, a small restaurant group in Sussex serving authentic Thai cuisine, faced challenges with a clunky, inadequate EPOS system that couldn't effectively manage the high volume of orders from both its dine-in and takeaway services. They needed a solution to better control kitchen workflow and streamline operations. They chose to implement the Restaurant EPOS system from vendor Tabology.

Tabology provided a tailored EPOS that included a booking slot system for takeaways to manage kitchen demand, a graphical table plan for efficient floor management, and simplified bill-splitting and payment functions. The results were significantly improved operational control and customer service. Tabology’s rapid implementation of requested features and their exceptional, personal support via a dedicated WhatsApp group were also highlighted as key benefits.

Thai time

Mark Williams

Co-Owner