Case Study: Miso boosts bookings, gift card sales, and service speed with Tabology EPOS

Miso - Customer Case Study

Miso, a Japanese-inspired restaurant and bar in Newcastle, chose Tabology's Restaurant EPOS system when opening in 2022. The challenge was to find a comprehensive and flexible point-of-sale system that could support their diverse operations, from formal dining and happy hours to a cocktail bar, all within a compact venue that required efficient service.

The solution from Tabology provided integrated, restaurant-specific technology including a flexible booking system, commission-free digital gift cards, and seamless payment processing with Dojo. This resulted in increased gift card sales, streamlined service that reduced the need for bar staff on busy nights, and the ability to retain customers through smart booking prompts. The restaurant's founder also praised Tabology's outstanding support and the system's intuitive design by industry experts.

Miso

Paul Stewart

Founder