Case Study: Western Sydney University achieves rapid market insights and massive time savings with Tableau Software

University of Western Sydney generates market insights with Tableau

The University of Western Sydney (UWS), serving nine schools across six campuses, needed to streamline collection and analysis of semester student feedback and course-performance data. Static PDFs and growing datasets—running into millions of rows—made reporting slow, siloed and labor-intensive, limiting market analysis and informed course planning.

UWS implemented Tableau Desktop and Tableau Server, integrating Tableau with IBM Text Analytics and its GIS mapping to deliver interactive dashboards optimized for web and tablet. The solution cut multi-week reporting tasks down to one-click access, democratized survey and performance insights across schools, enabled data-driven campus and course planning, and is being scaled to support many more users.

Western Sydney University

Neil Durrant

Director of Performance and Quality