Case Study: Texas Institute for Robotic Surgery achieves real-time, data-driven patient care improvements with Tableau Software

Texas Institute for Robotic Surgery delivers better care with data

The Texas Institute for Robotic Surgery, which supports robotic procedures across dozens of hospitals and roughly 30,000 cases a year, needed to move beyond anecdote and experience to reliably scale exceptional care. Leaders faced operational problems—like delays getting patients to the OR—and lacked real‑time, clinician‑accessible data; analysis relied on slow queries and intermediaries, preventing fast, actionable improvement.

By adopting Tableau, clinicians gained interactive, real‑time dashboards that let them self‑serve analysis, identify core behaviors that drive dozens of performance metrics, and pinpoint causes of delays without changing processes or taking punitive action. The transparency and immediacy of the data produced rapid behavior change, saved substantial time, created real‑time accountability, and enabled repeatable, actionable steps to replicate high performers and improve care at scale.

Texas Institute for Robotic Surgery

Randy Fagin

Vice President