Case Study: Quandoo boosts sales and customer satisfaction with Tableau Software

Quandoo boosts sales and keeps customers happy with Tableau

Quandoo is the world’s fastest‑growing online restaurant reservation platform, founded in 2012 and now serving 20 million guests across 18,000 partner restaurants in 12 countries. In a fast‑moving, highly competitive market the company faced scaling challenges: an overloaded BI team, legacy open‑source tooling that couldn’t support growing needs, and a need to become truly data‑driven to stay ahead.

By standardizing on Tableau and rolling out training and centralized support, Quandoo enabled secure self‑service analytics that connect to multiple data sources. Teams now run A/B test analyses, optimize ad spend, and use advanced geographic mapping to prioritize high‑value restaurant targets—raising contract size and close rates, freeing BI for strategic work, improving customer satisfaction, and positioning the business for further global expansion.

Quandoo

Florian Bachmann

Head Of Business Intelligence