Tableau Software
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A Tableau Software Case Study
Patent Information Promotion Center (PIPC) is a public organization that supports the Korean Intellectual Property Office by analyzing patent data and advising companies on competitive landscapes. Faced with rapidly growing demand, limited IT resources and a manual Excel-based workflow, PIPC struggled to produce high-quality, timely analyses and needed a governed, secure self-service solution that would let analysts and customers collaborate more effectively.
PIPC implemented Tableau Desktop and Tableau Server, using R integration and connections to Access, SQL Server, Excel and JSON to streamline analysis and securely share workbooks. The change eliminated repetitive rebuilding of reports, enabled self-service exploration, improved data quality and cut average reporting time from 12 hours to about 5 minutes—freeing staff to focus on deeper analysis and new opportunities.
Jea-tek Ryu
Senior Researcher,Intellectual Property Analysis Team