Case Study: OptumHealth achieves holistic operational insights and faster analytics with Tableau Software

OptumHealth better understands customers with Tableau

OptumHealth, a large provider of health services and tools serving employers, health plans, public entities and nearly 60 million people, was struggling with fragmented data: multiple sources, siloed reporting teams and unwieldy Excel spreadsheets that limited insight and made tracking partners and sales performance difficult.

By deploying Tableau, OptumHealth unified disparate data into interactive visualizations and dashboards embedded where users work (SharePoint, PowerPoint, desktops and mobile), giving sales teams a clear view of territories and brokers and enabling analysts to create content far faster. The result was increased efficiency, deeper customer and operational insights, rapid adoption (dashboards published within a week in one case) and ongoing value as new use cases are found daily.

OptumHealth

Larry Mullen

Director of Reporting