Case Study: Norbridge achieves rapid client insights and stronger client relationships with Tableau Software

Norbridge - Customer Case Study

Norbridge is a small independent management consulting firm (eight partners, three offices, ~20 staff) that competes with much larger firms by relying on fact-based analysis and deep domain expertise. Because clients often aren’t comfortable with raw pivot tables and projects can require weeks of data collection and cleaning, Norbridge needed a way to rapidly and convincingly connect clients to the key insights in their data using tools that run on standalone laptops, are easy for new analysts to learn, and output visuals suitable for PowerPoint.

Norbridge selected Tableau Standard for its consulting staff, enabling real-time connections to client Excel and Access data on-site and immediate visual exploration of findings. The firm now presents insights quickly to build client relationships and focus project discussions, and clients appreciate the richer understanding provided by Tableau’s advanced visuals, such as comparing subsets across small-multiple charts.

Norbridge

Tom Keane

Principal and CIO