Case Study: National Health Service Improvement achieves faster benchmarking and improved patient care across 250+ trusts with Tableau Software

NHSI transforms patient healthcare across 250 UK trusts with Tableau

NHS Improvement (NHSI), which oversees more than 250 UK trusts and independent providers of NHS-funded care, faced fragmented data, inconsistent reporting and no dedicated analytics tools—making it slow and difficult to benchmark performance or identify where care could be improved. The central analytics team was overloaded, and trust-to-trust comparisons relied on different versions of the data, limiting the organisation’s ability to spot best practice and act quickly.

By deploying Tableau connected to a central Strategic Information Platform and building tools like the HES Browser and A&E dashboards, NHSI created a single source of truth and enabled widespread self-service analytics. The result: reports that once took days or weeks can be produced in minutes, trusts can benchmark and share best practice more easily, predictive models help anticipate surges in demand, and the organisation now has a scalable, sustainable platform that drives faster improvements in patient care.

National Health Service Improvement

Mridula Sori

Analytics Development Lead