Case Study: NHS Scotland achieves modernized healthcare data access and actionable insights with Tableau Software

NHS Scotland modernizes their approach to healthcare data with Tableau

NHS Scotland, the national information collection agency for Scotland’s public healthcare system, needed a modern way to present rich, complex data about staff, treatments and payments so customers could access and use it easily. The business development team faced the challenge of collecting, collating and securely distributing that information in a simple, browser‑based format without forcing end users to install software.

By building a server‑based Discovery service on Tableau, NHS Scotland quickly visualized and published prepared datasets that authorized users can slice, dice and explore in a secure, self‑service way. The solution made information far more accessible, strengthened collaboration between business and IT, reinvigorated relationships with customers and analysts, and has become a core part of the organization’s analytics toolset.

NHS Scotland

Michael Muirhead

Head of Business Development