Case Study: Intellipharm achieves visibility into two billion pharmacy records and faster, self-service dashboards with Tableau Software

Intellipharm Visualising two billion rows of pharmacy data with Tableau

Intellipharm is a data services provider for retail pharmacies, serving over 4,000 stores and handling massive volumes (millions of rows daily, billions overall). The company struggled with slow, inflexible web‑based tools that made it take two to three weeks to produce customised reports, limited who could analyse the data, and prevented blending multiple datasets to reveal timely, actionable insights.

Intellipharm implemented Tableau Desktop and Tableau Server, embedding interactive dashboards into its web products; the solution was up and running in two weeks. Dashboards that once took weeks are now built in two to three days, staff adoption increased (about a third of employees using Tableau and 10 of 30 on Server within a year), and customers quickly self‑serve with 30–40 analytic models—delivering faster, richer insights (e.g., sales patterns by day/hour) and freeing time to grow the business.

Intellipharm

Yoann Leny

Business Intelligence Manager