Case Study: ICIS achieves market-leading interactive analytics and new revenue streams with Tableau Software

ICIS delivers market-leading intelligence and analytics to the global petrochemical and energy markets with Tableau

ICIS, the world’s largest petrochemical market information provider, delivers pricing intelligence, news, forecasting and analysis to buyers, sellers and analysts across global commodities markets. Facing fragmented, error-prone Excel workflows and the need to give editors and customers fast access to current and historical data, ICIS sought interactive, embeddable analytics and real‑time applications to improve insight and support new commercial offerings.

In 2016 ICIS implemented Tableau as a central analytics platform, growing to 600+ users and creating 2,300+ unique visualizations in two years that are embedded in reports to drive engagement. Tableau powers the Live Supply Disruption Tracker (mapping 132 datasets and 43,000 datapoints and capturing ~3,000 shutdowns a year), produced high‑impact visualizations (one Hurricane Harvey viz received ~34,000 views), and delivered faster, more accurate intelligence, higher customer engagement and new revenue-generating live applications.

ICIS

Manca Vitorino

Head of Data Operations