Case Study: Homecare Homebase achieves out‑of‑the‑box self‑service analytics for 6,000+ customers with Tableau Software

Homecare Homebase offers out-of-the-box metrics with Tableau

Homecare Homebase is a cloud‑based platform serving home care and hospice agencies of all sizes that uses data to inform clinical and financial decisions. Facing the need for a simple, easy‑to‑deploy analytics solution that could surface regulatory and reimbursement‑driven metrics across thousands of agencies, they partnered with Tableau as an OEM to extend self‑service BI to their customers.

Branded as Knowledge Link, Homecare Homebase integrated Tableau, built a centralized data warehouse and prebuilt dashboards, and leveraged existing security controls so reports can be filtered from a single branch up to enterprise level. The result is out‑of‑the‑box tracking of key metrics (revenue per episode, visits per episode, average length of stay), organization‑wide report sharing and the ability for customers to accurately project next‑year revenue — delivering immediate analytics to more than 6,000 users.

Homecare Homebase

Andy Guarnera

Manager of Product Management