Case Study: Citibank achieves rapid, user‑centric data discovery and actionable insights with Tableau Software

Focusing on the real business issues at Citibank

At Citibank, Senior Project Manager Duncan Slater led efforts to turn complex, confidential internal data into actionable business insights. The key challenge was enabling analysts to discover and visualize data quickly without becoming deep technologists, so the team could focus on real business problems rather than tool complexity.

Tableau provided a user-centric solution — simple installation, easy publishing to Tableau Server/Public, and fast, intuitive visualization tools — that streamlined data discovery and insight generation. As a result, Citibank accelerated the development of actionable insights, created measurable internal value from confidential data, and continues to rely on Tableau because the software “gets out of the way.”

Citibank

Duncan Slater

Senior Project Manager