Case Study: Ernst & Young achieves faster fraud detection and clearer client communication with Tableau Software

Ernst & Young - Customer Case Study

Ernst & Young’s Fraud Investigation and Dispute Services (FIDS) practice analyzes everything from transactional systems to unstructured text (emails, IMs, SMS) to uncover fraud, bribery and other irregularities. Their challenge was translating complex, large-scale analytics into clear, actionable outputs for a wide range of audiences—from analysts to C‑suite executives—so findings could be understood and acted on quickly.

EY addressed this by feeding SQL- and text-mining results into Tableau, using direct database connections and multidimensional visualizations to highlight individuals and patterns of interest. The solution accelerated discovery (rapidly pinpointing investigation targets), improved client and executive understanding through transparent, easy-to-read visuals, and became a preferred presentation tool across the team.

Ernst & Young

Rashmi Joshi

Assistant Director