Case Study: EL AL achieves unified, data-driven decision making and major operational cost savings with Tableau Software

EL Al & Tableau taking data-based decision making to new heights with one central analytics platform

EL AL, Israel’s national airline founded in 1948, flies to over 50 destinations, carries about six million passengers a year and generates roughly $2 billion in revenue. When the airline’s new Chief Data Officer reviewed operations, he found departments operating in silos—each with separate data sources and tools—creating friction, duplication and poor cross-team collaboration.

After evaluating leading platforms, EL AL adopted Tableau as a single source of truth for company data, chosen for its ease of use and powerful visualizations. Within six months dashboards were seeing 700+ views per day (about 25% via Tableau Mobile) and senior leaders and field teams were using analytics on the go; duplicate reports were eliminated, collaboration improved, and Tableau-driven insights (for example, eliminating overfilled water on 787s) are expected to save the airline hundreds of thousands of USD annually.

EL AL

Ido Biger

Chief Data Officer