Case Study: Dubai Airports achieves new revenue streams and clockwork operations with Tableau Software

Dubai Airports uses Tableau to identify new revenue streams and maintain “clockwork operations”

Dubai Airports — the 24/7 gateway between East and West operating Dubai International (DXB) and Dubai World Central (DWC) — must deliver clockwork precision across millions of international passengers each year. Prior to Tableau, many analytics were manual Excel processes that consumed time, hid insights in spreadsheets and slowed the identification of new routes, partnerships and COVID-related recovery decisions.

By staging data in SQL Server, prepping in Alteryx and visualising in Tableau, Dubai Airports automated dashboards that refresh on demand and are used by 13+ teams. Rich mapping and interactive analytics revealed new market opportunities and passenger flows (enabling airline proposals in hours instead of days), saved hundreds of man‑hours monthly, improved operational responses to weather and scheduling, and helped leadership track market recovery for facility reopenings.

Dubai Airports

Mohammed Farhaz

Senior Manager of Aviation Business Analytics