Case Study: Cisco achieves data-driven decision-making and self-service analytics at scale with Tableau Software

Cisco - Customer Case Study

Cisco was struggling to make sense of large volumes of useful but siloed data. The company relied on thousands of static Excel reports from traditional BI teams, leaving account managers, SEs and channel teams with little time or ability to get the quick, actionable answers they needed in the field.

By implementing a data-federation layer and Tableau (including Tableau Server), Cisco created self-service, visual analytics that connect disparate data sources and deliver ready-to-use insights globally. The change gave front-line teams and executives faster, more data-driven decisions, with power users saving a couple of hours per week and thousands of field staff saving about 1–2 hours weekly—driving measurable productivity and broader adoption of analytics across the organization.

Cisco

David Baudrez

Head of Business Insight