Case Study: Chipotle achieves a unified view of operations and saves 10,000 hours per month with Tableau Software

Chipotle creates unified view of operations across 2,400 restaurants, saving 10,000 hours per month

Chipotle Mexican Grill, with more than 2,400 restaurants, faced fragmented reporting and legacy BI tools (MicroStrategy and hundreds of Excel reports) that made it hard to measure operational performance consistently across the business. Leadership wanted a modern, unified view of operations to replace duplicate data sources and speed decision-making.

By adopting Tableau and consolidating 100+ data sources into governed, standardized dashboards—with a cross‑company advisory committee and training—Chipotle had 1,000 users on the platform within three months and the CEO using dashboards in board meetings. The change saved over 10,000 staff hours per month, sped strategic reporting from quarterly to monthly, and delivered faster, more consistent insights that improved store operations and the customer experience.

Chipotle

Zach Sippl

Director of Business Intelligence