Case Study: CellRebel achieves improved subscriber experience and reduced churn with Tableau Software

CellRebel helps mobile operators transform their customer experience by embedding Tableau

CellRebel is a Swedish B2B startup that helps mobile operators and consultancies understand and improve subscriber experience by aggregating massive telemetry—billions of data points daily—from devices, apps and cloud providers. At launch the company faced a core challenge: turning this complex, high-volume data into clear, actionable insights for non-technical users without the time or resources to build an embedded analytics layer in-house.

CellRebel solved this by embedding Tableau’s interactive, secure analytics directly into its personalised web portal, with single sign-on and scalable integration. Operators can now drill from market-wide summaries down to device, location or phone-model detail in real time, enabling faster network fixes, better-targeted campaigns that reduce churn and boost loyalty, and rapid dashboard creation—driving measurable customer and revenue growth for CellRebel and its clients.

CellRebel

Tibor Rathonyi

Chief Executive Officer