Case Study: Bussan Auto Finance achieves faster data-driven decision making with Tableau Software

Bussan Auto Finance, racing ahead of its competition

Bussan Auto Finance, a major Indonesian financing company for Yamaha motorcycles, needed a faster, easier way to analyze the large volumes of customer and operational data flowing in from its many branches and service points. To support better decisions and align teams around the same information, BAF worked with Tableau Software through its partner CYBERTREND and adopted Tableau as its data analytics and business intelligence tool.

Tableau Software helped BAF combine multiple data sources into clear, easy-to-use visualizations that sped up reporting, improved discussions, and reduced analysis time from two days to one hour. The impact was significant: user adoption grew from 40 to 240 in one year, and BAF cut operational losses by more than US$1 million in a year while gaining insights to better plan expansion and improve efficiency.

Bussan Auto Finance

Andi Tirta

General Manager, Risk Management