Case Study: Boston Scientific achieves real-time, empowered analytics and closer Business–IT collaboration with Tableau Software

Boston Scientific Closing the gap between business and IT

Boston Scientific, a global medical-device company, needed to close the gap between business and IT to better assess sales patterns, track market opportunities, and fill analytics gaps left by legacy tools like Business Objects. The challenge was to give business users fast, intuitive ad-hoc analysis and visualization capabilities without imposing technology from IT or disrupting operations.

IT led a measured, agile rollout of Tableau—training core analysts, embedding them within business divisions, and using a live SAP HANA connection with optimized views for high performance. The result was rapid adoption (245 Desktop and ~1,500 Server users within four months), stronger Business–IT collaboration, empowered business users who can dive into answers on the spot, and pervasive, presentation-ready dashboards that drive faster, data-informed decisions.

Boston Scientific

Rory Abbazio

Senior Manager of Business Intelligence