Case Study: BANDAI NAMCO achieves data liberation and self-service analytics with Tableau Software

Bandai Namco liberates data with Tableau

Tokyo-based BANDAI NAMCO Entertainment Inc., a publisher of arcade, mobile and home video games, wanted to instill a more data-driven culture but struggled with having more data than it could consume. Business teams relied on IT for reports and didn’t “own” their data, creating delays and limiting insight into game, user and transaction data.

The company deployed Tableau as a self-service analytics platform and engaged Tableau Gold Partner InterWorks to accelerate onboarding and build initial dashboards. Within weeks consultants delivered dashboards for multiple departments, enabling business owners to access and correlate game-server and transactional data themselves, reducing IT reporting load and speeding data-driven decision making.

Bandai Namco

Hans Lui

Director of Applications & Operations