Case Study: Allstate achieves faster, more accurate insurance fraud detection with Tableau Software

Allstate detects and prevents insurance fraud with advanced analytics in Tableau

Allstate, the largest publicly held personal-lines property and casualty insurer in the U.S., faced the challenge of detecting and preventing insurance fraud across millions of claims and billions of data points. Its Special Investigation Unit relied on slow, spreadsheet-driven workflows and lacked a unified way to analyze massive, often unstructured datasets and spot out-of-pattern behavior quickly.

By adopting Tableau to consolidate multiple sources (Hadoop, Oracle, etc.) into a single interactive view, analysts can now detect anomalies and regional trends in minutes using visuals and mapping. This full-review approach reduced false positives, sped investigator handoffs and the overall claims cycle, helped uncover fraud that led to arrests, and became Allstate’s preferred BI platform for analytics and reporting.

Allstate

Marta Magnuszewska

Senior Analytics Leader