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Case Study: La Fortuna at Atitlan Boutique Eco Hotel simplifies card payments with Tab
A Tab Case Study
La Fortuna at Atitlan Boutique Eco Hotel takes card payments offline with Tab on iPhone and iPad
La Fortuna at Atitlan Boutique Eco Hotel, an off-grid eco-hotel in Guatemala, faced a challenge accepting credit card payments due to its reliance on solar power, which could be unreliable. Their guests, often in a remote location far from ATMs, strongly preferred the option to pay by card. The hotel implemented Tab, a payment solution from the vendor Tab.
The solution involved using Tab on the manager's iPhone and a reception iPad. Because Tab operates on cellular data, it allows the hotel to complete transactions even during power outages. This provided significant peace of mind for guests, eliminating the stress of calculating cash reserves at checkout. By using Tab, the hotel successfully met guest expectations for convenient payment options despite its unique off-grid circumstances.
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