Case Study: Hotel Doña Esther cuts payment costs and delights guests with Tab

Hotel Doña Esther cuts card payment costs during 2+ year pandemic with Tab

Hotel Doña Esther, a small colonial-style hotel in Ecuador run by owners Wendy and Arthur, faced high credit card processing fees, especially during the challenging COVID-19 pandemic. Seeking a more economical solution, they discovered Tab's payment facilities through advertising and recommendations from other hotels.

By switching to Tab, the hotel significantly reduced its payment processing costs compared to conventional credit card methods. The owners highlighted Tab's excellent customer service and simple operation. They also praised the selfie feature for creating a fun, engaging experience for guests during checkout. The solution provided a more affordable and efficient way to handle payments, helping the business navigate the financial difficulties of the pandemic.

Hotel Doña Esther