Case Study: Coral Point Diving reduces no-shows and boosts direct bookings with Tab

Coral Point Diving saves ~15% per booking with Tab

Coral Point Diving, a diving school in the Dominican Republic, needed a professional way to accept advance payments from its international clientele to reduce no-shows and improve cash flow. Before implementing a solution from vendor Tab, taking deposits or pre-payments was not a standard part of their booking operation.

Tab provided its Checkout Flow solution, which was integrated directly into the diving school's website as a booking widget. This allowed customers to book and pay for courses in advance, turning inquiries into confirmed revenue. The measurable impact was significant: 90-95% of customers now pay before arrival, and the business saves approximately 15% per booking by avoiding fees from online travel agencies.

Coral Point Diving