Case Study: Tobi achieves higher revenue per driver hour with Taazaa’s AI run suggestions

Tobi boosts revenue per driver hour by 32% with Taazaa

The customer, Tobi, sought to eliminate inefficiencies in its non-emergency medical transport (NEMT) platform's manual dispatch process. To address this challenge, Tobi partnered with the vendor Taazaa to incorporate AI and automate trip assignments.

Taazaa developed an AI-assisted automated dispatch feature called Run Suggestions. This system automatically analyzed unassigned trips to group them by similar routes and suggested optimal driver assignments. The solution implemented by Taazaa resulted in a 32% increase in revenue per driver hour for one client, a 15% decrease in driver work hours, and maintained 100% on-time performance while drastically reducing dispatch times.

Tobi