Case Study: University of Nebraska Omaha achieves a smoother, more customer-focused parking operations transition with T2 Systems

University Of Nebraska Omaha - Customer Case Study

The University of Nebraska Omaha (UNO) needed to replace its parking operations vendor after struggling with permit and violation management, customer communication, reporting, appeals, and frequent upgrade issues that disrupted operations. Seeking a more customer-focused solution, UNO evaluated alternatives and connected with T2 Systems, including its Flex platform, to better support parking, ticketing, and virtual permitting needs.

T2 Systems implemented Flex, FlexPort, LPR, and six Luke II pay stations for UNO, with a phased rollout supported by regular communication and an extended transition timeline. The result was a quiet go-live with minimal errors, immediate issue resolution, and a 97% flawless transition on day one, along with no downtime or emergencies and a stronger overall parking operation.

University Of Nebraska Omaha

Vanessa Rath

Parking and Transit Manager