Case Study: Allentown Parking Authority achieves higher productivity and revenue with T2 Systems

The Allentown Parking Authority Finds The Best Solution To Replace A Broken System

Allentown Parking Authority needed a modern, reliable parking enforcement solution after its previous system caused reporting problems, handheld inconsistencies, LPR issues, and connectivity failures that hurt productivity, revenue, and staff morale. The Authority turned to T2 Systems, seeking a platform that could support the City’s integrations and better handle the demands of a growing parking operation.

T2 Systems implemented a custom-tailored parking enforcement solution with advanced features and support to replace the broken system. Since going live, monthly ticket counts doubled, 20,000 outstanding violations were collected, and the Authority saw substantial gains in productivity, revenue, and officer morale, along with better citation accuracy and faster processing.

Allentown Parking Authority

John Morgan

Executive Director