Case Study: Lancaster Parking Authority achieves simplified on-street and off-street parking operations with T2 Systems

T2 Simplifies Municipal Parking and Enhances City Experience

Lancaster Parking Authority, the municipal parking operator for Lancaster, Pennsylvania, needed to simplify its complex parking operations across on-street enforcement, off-street garages, reporting, and court processes. The authority was also managing four different garage vendors, which created support headaches and a fragmented experience for parkers and staff. T2 Systems helped Lancaster Parking Authority consolidate these functions under one provider, using UPsafety, PARCS, and Flex to unify parking management.

With T2 Systems, Lancaster Parking Authority streamlined citations, reporting, and court integration for on-street enforcement, while also centralizing off-street parking operations onto T2 Logan PARCS with modern, secure payment options and touchless access. The result was a single, easier-to-manage system that supports more than 30,000 monthly transactions, improves officer efficiency, simplifies operations, and provides a scalable platform for future growth.

Lancaster Parking Authority

Larry J. Cohen

CAPP Executive Director