Case Study: Allentown Parking Authority achieves modern, efficient parking enforcement with T2 Systems

T2 Helps Allentown Parking Authority Transform Enforcement Operation into a Modern Wonder of the Parking World

Allentown Parking Authority, the parking operation serving the City of Allentown, Pennsylvania, needed a better way to manage enforcement across about 5,000 spaces while reducing frustration for officers and patrons. Before working with T2 Systems, its team was juggling unstable apps, manual ticketing, and delayed data syncing, which hurt productivity, safety, and customer experience.

T2 Systems implemented the UPsafety Permits and Enforcement solution, giving officers an all-in-one handheld system with real-time plate lookups, chalking, permit validation, citation issuance, and Barnacle immobilization integration. The result was faster enforcement, easier jobs for officers, improved morale, increased compliance, and significant revenue growth that helped Allentown Parking Authority reinvest in staff, equipment, and expanded coverage.

Allentown Parking Authority

Oswaldo “Ozzy” Tosado

Enforcement Manager