Case Study: George Mason University achieves stronger citation collections and revenue recovery with T2 Systems

George Mason University - Customer Case Study

George Mason University, the largest public research university in Virginia, faced ongoing parking and transportation challenges across its busy campuses in the Washington, D.C. area. With a large commuter population and a small parking staff, the university turned to T2 Systems and its UNIFI Parking Management Platform and Citation Services to help manage unpaid parking citations more effectively.

T2 Systems implemented an automated collections process that transfers unpaid tickets after 60 days, with payment handling through FlexPort and easy tracking for staff. The results were strong: George Mason collected an additional $300,000 in the first two years, achieved a citation resolved rate above 90%, reduced outstanding debt by fiscal year-end, and maintained revenue even as citation volume declined.

George Mason University

Josh Cantor

Director of Parking and Transportation