Case Study: Racine Berkow Associates builds client trust with AT&T Business Cargo View with FlightSafe

Real-time shipment conditions amplify Racine Berkow’s level of client trust

Racine Berkow Associates, Inc. (RBA) is a fine-art transporter and global freight forwarder specializing in museum-quality handling for museums, galleries, institutions, and collectors. The company needed a better way to reassure clients that high-value, often irreplaceable shipments were being properly cared for in transit, and to differentiate itself from similar competitors. AT&T Business provided a real-time shipment monitoring solution, AT&T Cargo View with FlightSafe, to address that challenge.

Using AT&T Cargo View with FlightSafe, RBA places tracking devices with each artwork shipment to monitor conditions in real time, including temperature, light exposure, pressure, and more. This gave RBA and its customers greater visibility and peace of mind, adding an extra layer of security that helped build trust and confidence. The case study does not cite specific numeric metrics, but it reports that the solution was highly valued by clients and supported RBA’s efforts to grow its business.

Racine Berkow Associates

Racine Berkow

President