Case Study: Miami Dade Housing Authority achieves same-day, paperless inspections with SYWARE's Visual CE

Handheld Database Application Helps Housing Agencies Go Paperless

Miami Dade Housing Authority, responsible for roughly 24,000 annual HUD inspections, faced a paper-based workflow that left them six months behind and jeopardized HUD compliance. To replace slow custom coding and restrictive off-the-shelf packages, they adopted SYWARE’s Visual CE handheld database and forms-building tool to create HUD-compliant electronic inspection forms.

Using SYWARE’s Visual CE on handheld devices, the Authority recreated multi‑screen inspection forms in hours (the application was built in three hours) and got inspectors submitting inspections the same day instead of months later. The solution eliminated duplicate entry, automated work‑order generation, sped repairs and tenant communication, and required minimal training (inspectors picked it up within about 30 minutes), measurably improving compliance and operational efficiency.

Miami Dade Housing Authority

Walter Medina

Manager of Computer Services