Case Study: The Medical Center of Aurora achieves a 600% increase in pharmacist consults and faster pharmacy service delivery with SYWARE Visual CE

Database Application Improves Service Delivery in Hospital Pharmacy

The Medical Center of Aurora faced a heavy paper burden and slow, error-prone documentation in its 350-bed hospital pharmacy. Geoff Lawton, Director of Pharmacy Services, needed a way to capture and sync clinical data without programming expertise, so he turned to Visual CE from SYWARE to build handheld applications for pharmacy staff.

Using SYWARE’s Visual CE, Lawton quickly created drag-and-drop forms that sync with the department’s Access/ODBC database and run on Pocket PC/Windows CE devices (Compaq iPAQs and HP Jornada). The deployed solution reduced consult documentation from minutes to seconds, increased pharmacist consultations by nearly 600%, raised customer satisfaction about 25%, improved order turnaround tracking, and enabled medication-utilization reporting—delivering measurable efficiency and care-quality gains for The Medical Center of Aurora.

The Medical Center of Aurora

Geoff Lawton

Director of Pharmacy Services