Case Study: Super-Pharm achieves real-time checkout monitoring and third-party access control with Syteca

Super-Pharm Monitors Its Extensive Network and Controls Third-Party Activity with Ekran System

Super Pharm, one of Israel’s largest pharmacy chains with more than 280 stores and 10,000+ employees, needed a lightweight, high‑capacity way to record every checkout terminal session in video, detect bugs and system errors, and tightly control subcontractor access to sensitive systems. After evaluating options, the retailer selected Syteca’s Ekran System to provide session video recording, continuous endpoint monitoring, access control and two‑factor identity verification for third‑party users.

Syteca implemented real‑time activity monitoring, searchable session recordings, customized alerts and third‑party access management, enabling Super Pharm to view the status of hundreds of checkout points simultaneously and store large volumes of session videos for investigation. The deployment delivered immediate detection and blocking of suspicious activity, supported a zero‑trust approach to vendor access, reduced insider‑threat risk, and helped keep operations smooth across 280+ stores while speeding root‑cause analysis and incident response.

Super Pharm

Nir Ben Zion

IT & Cloud Director