Case Study: Raiffeisen-IT GmbH enhances compliance and privileged access transparency with Syteca

Raiffeisen-IT GmbH closes a critical ICS gap and boosts ISO/IEC 27001:2022 compliance with Syteca

Raiffeisen-IT GmbH, a German IT service provider, faced challenges in securing and documenting privileged access across its critical domains of Access Management, Change Management, and Network & Infrastructure. Operating in a highly regulated environment, the company lacked an audit-proof tool for monitoring elevated activities, creating a significant gap in its security controls and ISO compliance. To address this, they turned to the vendor Syteca and implemented its session monitoring solution.

By deploying Syteca's monitoring capabilities, the company closed a critical gap in its internal control system. The solution provided full transparency into administrator and external service provider actions, particularly within the SAP environment. This significantly enhanced the company's compliance with ISO/IEC 27001:2022 and established a robust foundation for accountability and auditability in managing privileged access.

Raiffeisen-IT GmbH