Case Study: PKO Finat achieves accountable third‑party service monitoring and stronger authentication with Syteca (Ekran System)

PKO Finat Monitors Third Party Service Providers With Syteca

PKO Finat, a large Polish financial institution in the PKO BP Group, needed to monitor third-party service providers who access its corporate servers to service multiple systems and meet regulatory and corporate accountability requirements. To address this challenge, PKO Finat engaged Syteca to provide a remote session monitoring solution for contractors accessing their environment.

Syteca implemented remote session recording and access controls that capture all actions of external technicians and add a Forced User Authentication layer to identify users of shared logins and restrict access to specific personnel. The solution delivered by Syteca improved accountability and security for PKO Finat’s outsourced services, meeting the company’s expectations and enabling tighter control over third‑party access.

PKO Finat

Sebastian Michnowski

Team Manager of the System Maintenance