Case Study: HVAC Services Provider achieves secure remote work and sustained employee productivity with Syteca

An HVAC Service Provider Secures Data and Maintains Employee Productivity after Switching to Remote Work

HVAC Services Provider, a medium-sized U.S. heating and air conditioning company operating in 21 states, had to abruptly move to remote work during the COVID-19 outbreak and quickly discovered its jump server and custom VPN only provided basic external protection. Lacking visibility into employee productivity and internal threats, the HVAC Services Provider selected Syteca and its monitoring/insider-threat management platform to rapidly secure remote access and gain oversight of distributed employees.

Syteca deployed a fast, easy-to-manage solution featuring role-based access control, AI-driven user behavior analytics, session recordings, real-time incident response, and automated user notifications. As a result, the HVAC Services Provider can now track employee active/idle time and internet usage, restrict sensitive data to authorized users, instantly detect and block suspicious logins, mitigate insider threats, and educate staff on safe practices—enabling secure, productive remote work with measurable productivity reports and continuous monitoring from Syteca.