Case Study: Large European Bank achieves reduced third-party admin risk and real-time monitoring with Syteca

A European Bank Mitigates Third-Party Admin Risks with Syteca

Large European Bank needed to secure and monitor third‑party database administrators to protect sensitive financial and customer data and to meet PCI DSS, SWIFT CSP and GDPR requirements. To limit access, record sessions and enable post‑audit investigations, the bank engaged Syteca to implement a bastion‑host deployment and comprehensive administrator‑session monitoring using the Ekran System client.

Syteca deployed a bastion host with Ekran System, added secondary authentication for shared accounts, enabled real‑time rule‑based alerts and automated blocking, and recorded immutable, indexed video sessions with rich reporting. As a result, the bank significantly reduced its attack surface, gained live visibility into third‑party activity, differentiated users on shared accounts, received immediate notifications and automated containment of suspicious actions, and obtained forensic‑grade evidence for audits—supported by Syteca’s 24/7 support.