Case Study: Intu achieves discoverability for 4M+ products with Syte's visual search

Intu - Customer Case Study

Intu is a UK retail company operating the country’s largest online shopping centre alongside 14 physical locations, aggregating inventory from 500+ retailers and more than 4 million products. Faced with the challenge of making that massive assortment easily discoverable for customers, Intu turned to Syte and implemented Syte’s visual search on intu.co.uk to help shoppers quickly find the items they want.

Syte delivered an image-based “photo search” solution that lets users upload screenshots or saved pictures to retrieve exact and similar items and then refine results by price or brand. The integration improved inventory discoverability across Intu’s 500+ retailer partners and 4M+ product catalog, enabled deeper product categorization and more personalized shopping journeys, and is being extended with look‑alike and “shop the look” capabilities — with Syte providing ongoing, responsive support.

Intu

Karen Harris

Managing Director