Case Study: Large Healthcare Organization achieves streamlined accounts payable and reduced late-payment penalties with Systemware Content Cloud

Improving Accounts Payable in a Large Healthcare Organization

Large Healthcare Organization, serving 6.2 million users across 16 counties and 25 acute-care and short-stay hospitals, faced inefficient manual accounts payable processes that delayed approvals and triggered late-payment penalties. They engaged Systemware to modernize document-driven workflows using its Content Cloud platform and ReCon data conversion approach.

Systemware deployed ReCon to reference legacy-archived documents (avoiding costly full conversions) and integrated it via Content Cloud to automate and secure multi-step review and approval workflows while preserving response times and system availability and managing hundreds of petabytes of data. The result was a faster, more efficient accounts payable process with reduced late-payment penalties and measurable scale—21,000 employees on Content Cloud, 27,000 vendors, 102,000 check requests and 12,000 expense requests.