systemHUB
8 Case Studies
A systemHUB Case Study
Stannard Family Homes, an Adelaide-based custom home builder, faced the challenge of being overly reliant on its founder, Ryan Stannard. As the sole source of knowledge, he was trapped in the office answering questions, which prevented him from stepping away and created a bottleneck for the $15M business. The firm implemented systemHUB to document its processes and create a central source of truth for all operations.
By using systemHUB to write down procedures and create Loom screen recordings, the company systemized its entire operation. This allowed Ryan’s daughter, Eryn, to take over and rewrite key functions at age 17, ultimately becoming the Systems Champion. The solution from systemHUB delivered dramatic results: the founder can now take seven-week vacations while the business runs smoothly, and the firm won the APB Professional Building Company of the Year award.