Case Study: SaxonMG achieves faster, more efficient claims handling with Systema Software’s SIMS Claims

SaxonMG - Customer Case Study

SaxonMG, a Cayman Islands auto insurer focused on affordable coverage and strong customer service, needed a modern, browser-based claims system that could scale with growth and help control claims costs. It turned to **Systema software** and its **SIMS Claims** platform to replace a paper-based process and support more efficient claims handling.

**Systema software** implemented SIMS Claims with workflow automation, business rules, document management, scheduling, and integration to SaxonMG’s policy admin system. The result was a fully paperless operation, faster service, and major growth efficiency: SaxonMG increased market share from 8% to 25%, tripled business without adding claims staff, and now closes 70% of claims within 30 days.

SaxonMG

Brian Williams

CEO